Roc Canvas

Faq

Q01. How long will my photo on canvas take?

A01.

Every canvas print will be ready from 4 days of confirming your order. We also have a 24hr rush service available (small surcharge applies.

Q02. Do you create canvas prints from negatives and paper photographs?

A02.

Yes, we create canvas prints from negatives, slides, paper and digital photographs.

Q03. Do you deliver Australia wide?

A03.

Yes we do. We deliver our photos on canvas to Brisbane, Sydney, Melbourne, Canberra, Adelaide, Perth, Hobart, Darwin, Cairns and all regional centres inbetween. We also deliver our photos on canvas to New Zealand and over seas. For overseas deliveries please ask about our rolled canvas options (these will then need to be stretched at their destination).

Q04. Do you have Gift Vouchers?

A04.

Yes. Gift Vouchers are available in denominations of $50 or $100 or we can provide an e-voucher for printing at home for any amount requested. Gift vouchers can be used for any product offered including photo editing.

Q05. Can you print my Instagram photo to canvas?

A05.

Yes we can. Instagram photos make for fabulous canvas prints. We can comfortably print Instagram photos up to 50 x 50cm and have even printed them successfully at 100 x 100cm! Printing Instagram photos on canvas works very well and printing Instagram photos on canvas works much better than standard paper printing as the textured surface of the canvas enhances the filters used by Instagram to create a really satisfying print. If you are unsure if your Instagram image will print well, please just upload your Instagram image for a free instagram print quote and our photo editor will be able to advise what size will suit your Instagram photo best for canvas printing.

Q06. Can you print my facebook photo to canvas?

A06.

Yes. We often print facebook photos to canvas. While a facebook photo is not the best, as facebook compresses photos a lot, if it is the only image you have we can make it work. However, we will always ask if you can get the original photo first as you will get a better result from the original and you won’t be restricted to size.

Q07. What resolution or megapixel do I need for my photo on canvas?

A07.

There is no strict answer for this. As a general rule we recommend using the original version of your image for the best canvas print result. Once an image has been emailed to a few different people and taken in and out of editing programs it tends to degrade each time. As far as resolution or megapixels – the photo content itself, how much light, too much light and the quality of the camera play a much larger part in the quality of your final canvas print. If you are unsure use our free canvas print quote and we have a look at your image and let you know.

Q08. Do you do photo restoration?

A08.

Yes, we do digital photo restoration from your original paper or negative photograph. You can be amazed by what can be done to restore damaged or faded photos. Please contact us for a quote.

Q09. Do you only print on canvas?

A09.

We love to print on canvas, but we also have range of paper, wall paper and even fabrics – which are great for making personalised cushion covers, curtains or quilting.

Q10. How long will my photo on canvas last?

A10.

Independent testing of our canvas, inks laminates and components means you should be enjoying your canvas print for 80 – 100yrs!

Q11. Can you make my colour photo black and white or sepia?

A11.

Yes, our photo editor can turn your colour photo into a classic black and white, sepia or any filtered colour at no extra charge. Just put your request in the comments box when ordering.

Q12. I am an artist, can you reproduce my work?

A12.

Yes, if you already have photographs taken of your original work we can work from those or we can arrange to have your art work photographed or scanned. We also offer special artist exhibition bulk discounts. Please contact us further for details.

Q13. Where can I see examples of your canvas prints?

A13.

If you are in Brisbane please drop in and see us in our studio / retail space. You can sit with our photo editor while your photos are prepared for canvas printing. We are located in Bardon, just near Paddington and Ashgrove at 73a Macgregor Tce, Bardon.

Q14. Do you stretch painted canvases?

A01.

Yes, we often stretch painted canvases which are rolled and needed to be stretched onto a frame for hanging.

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